Last updated August 30, 2024

At Custodia Health, we are committed to helping our patients achieve sustainable diabetes remission through our personalized, evidence-based approach. We believe in the effectiveness of our program, and to demonstrate our confidence, we offer a 3-Month Money-Back Guarantee. This guarantee ensures that if you are not satisfied with your progress, you may be eligible for a refund.

To be eligible for Custodia’s 3-month money-back guarantee, you must:

• Remain an active participant for at least 3 months from the date of enrollment.
• Adhere to the dietary and lifestyle recommendations provided by your Custodia Health care team.
• Experience less than a 1.5% improvement in your HbA1c for diabetes or 5% weight loss by the 6-month mark, based on your initial health status.

This guarantee does not cover:

• Members who discontinue their participation before completing the first 3 months.
• Any external factors beyond the control of Custodia Health that may have impacted your progress, such as unrelated medical conditions or non-program-related health interventions.
• Any costs associated with lab work, medications, or other expenses outside of the Custodiia Health program fee

For any questions about our money-back guarantee or to initiate a refund request, please contact our Customer Support team at [email protected] or call +2347040559724.

Custodia Health reserves the right to modify or discontinue this guarantee at any time. Any changes will not affect patients currently enrolled in the program.